NEGOTIATION SKILLS

This program provides a basic understanding of what negotiation is about and how to avoid traps in negotiation situations. It starts with the preparation of the negotiation by compiling a list of key questions that need to be answered before the negotiation starts.

We then consider the dynamics of negotiation and how to control it with proper preparation. We learn how to set maximum and minimum goals, how to evaluate the concessions and how to build trust to ensure a good result.

2 days
English or Romanian