BASICS OF A SUCCESSFUL SALES CALL

The program is aimed at young sales staff with limited sales experience. In an interactive form the participants have the opportunity to learn and practice the steps of the sales call. It helps the participants to understand the need to maintain the initiative during the call and guide it towards the goal.

The program addresses the following topics:

• Attitude and other critical success factors in Sales
• Preparing and setting objectives
• Using open questions to identify benefits
• How to handle customers’ objections
• How to deal with difficult customers
• Closing a sale
• Post-sales activities

2 days
English or Romanian